Join our team

QT Ultrasound is a cohort of exceptional talent from a variety of professional backgrounds. A collaboration of clinicians, engineers and scientists – it is the quintessential biomedical engineering and clinical trials company. If you want to join the best and brightest with a mission to transform the diagnostic assessment of breast health, we encourage you to apply.

QT Ultrasound is a cohort of exceptional talent from a variety of professional backgrounds. A collaboration of clinicians, engineers and scientists – it is the quintessential biomedical engineering and clinical trials company. If you want to join the best and brightest with a mission to transform the diagnostic assessment of breast health, we encourage you to apply.

Current Openings

Patient Care Concierge

Location: Scottsdale

The QT breasthealth Patient Care Concierge will have the opportunity to work with women of all ages and backgrounds as they seek care in our patient facing breasthealth center. They will greet patients while demonstrating high quality healthcare standards.

Daily responsibilities will include greeting and scheduling for patients, screening support, data collection, consents and guidance for patients. The Patient Care Concierge should be able to multitask and prioritize with ease while always maintaining a pleasant and calm demeanor. As a member of the team, the ability to collaborate with team members including ultrasound technicians, radiologists, nurse practitioners, and physicians is essential. Sensitive information will need to remain confidential, including information referred to as PHI (patient health information) protected under HIPPA. This position requires superior customer/patient relationship skills and excellent computer, organization, and organizational communication skills.

Ultimately, the Patient Care Concierge will be crucial to the patient experience and providing an outstanding patient experience should be the priority.

Primary Responsibilities

  • Identify and assess patients’ needs to achieve satisfaction
  • Maintain a ‘patient first’ healthcare environment
  • Provide patient-focused, discrete and confidential interactions
  • Serve as the first patient encounter
  • Assure quality and patient safety parameters are always met
  • Provide accurate information to patients to support the patient care experience
  • Schedule and coordinate appointments
  • Proactively problem solve to achieve operational excellence
  • Maintain the healthcare environment according to policies and standards
  • Assure completion of all patient information prior to diagnostic exam
  • Collect payment due at time of service
  • Update and maintain accurate and complete patient health record
  • Assist patients with paperwork as needed
  • Transmit data/reports accurately and timely
  • Participate in data collection for patient reporting and studies
  • Use scheduling and practice management software to support all operations
  • Collaborate with other staff members to help with medical screenings and schedule tests
  • Ensure compliance with procedures
  • Keep up-to-date with changes in medical legislation
  • Make required outbound calls
  • Provide accurate, valid and complete information by using the right methods
  • Follow communication procedures, guidelines and policies
  • Assist patients needing additional care per protocol

QUALIFICATIONS

  • Bachelor’s degree in a health-related field or 2 – 3 years commiserate experience
  • Current BLS For Healthcare Providers certification
  • Patient centric philosophy
  • Passionate about advancing women’s breast health
  • Hands on experience with medical software
  • Knowledge of healthcare operations
  • Familiarity with medical legislation
  • Excellent organizational and multitasking skills
  • Excellent communication and patient care skills
  • Bilingual (English-Spanish) preferred
  • Customer-oriented communication skills
Apply Via Email

Screener

The QTbreasthealth Screener will work to organize our medical facility’s functions. You will support day-to-day operations by performing medical screening, medical support, administrative tasks and ensuring high quality customer service for our patients.

As a QTbreasthealth Screener, you will perform various tasks on a daily basis. So, you should be able to multitask and prioritize. We also expect you to handle sensitive information confidentially, including information referred to as PHI (patient health information) protected under HIPAA.  If you are able to combine your LPN and exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you.

Ultimately, you should be able to ensure our medical facility’s smooth operation by accurately completing administrative tasks in a timely manner.

PRIMARY RESPONSIBILITIES

  • Identifying and assessing patients’ needs to achieve satisfaction
  • Interview patients for case histories prior to appointments
  • Update and maintain patients’ health records
  • Assist patients with initial paperwork
  • Schedule and coordinate appointments
  • Answer inquires; from phone, e-mail, SMS or chat
  • Use medical software to support all transactions
  • Manage receivable accounts
  • Answer patients’ queries and ensure quality patient service
  • Identify and assess patient needs to achieve satisfaction
  • Collaborate with other staff members to help with medical screenings and schedule tests
  • Ensure compliance with procedures
  • Keep up-to-date with changes in medical legislation
  • Manage incoming calls, SMS, Chat and e-mail
  • Make required outbound calls
  • Provide accurate, valid and complete information by using the right methods and or tools
  • Follow communication procedures, guidelines and policies
  • Assist patients needing additional care per protocol

QUALIFICATIONS

  • Patient centric philosophy
  • Passionate about advancing women’s breast health
  • Hands on experience with medical software and phone systems
  • Customer support experience or experience as a client service representative a plus
  • Excellent organizational and multitasking skills
  • Excellent communication and presentation skills
  • Knowledge of healthcare operations
  • Customer-oriented communication skills
  • Proven work experience as an LPN or similar background preferred
  • Bilingual (English-Spanish) preferred
Apply Via Email

Senior Software Engineer

This senior software engineer will design and implement secure desktop and web applications which control and monitor medical devices, which support ultrasound imaging/visualization and which support business applications.

Responsibilities

  • Design, develop and verify software for use in QT Ultrasound products and business applications
  • Follow rigorous design control methodologies in creating concise software requirements specifications, architecture specifications, and design descriptions that comply with regulatory requirements
  • Collaborate with product development team, scientists and clinicians to ensure that company objectives and product requirements are understood and achieved
  • Meet commitments working within a dynamic, agile development team in a startup environment

Minimum Qualifications

  • Bachelor’s degree or higher in Software Engineering or Computer Science
  • Minimum of 5 years of experience in software development
  • Experience in a Linux/*nix development environment
  • Experience in database scripting/management (SQL and NoSQL)
  • Experience in Node.js, React, HTML5, JSON, RESTful APIs
  • Experience in Amazon Web Services (minimally – S3, EC2, Lambda & Batch)
  • Working knowledge of Atlassian products (JIRA, Confluence, Bitbucket)
  • Excellent communications and documentation skills
  • A high level of creativity and self-motivation
  • Strong problem-solving skills
  • Curiosity and engagement with technology

Also Highly Valued

  • Experience in UX design using modern frameworks and Material design
  • Experience in iOS development
  • Experience with Elm, Python, SaaS
  • Experience with Qt UI framework, VTK, ITK, OpenGL
  • Experience with embedded Linux application development
  • IoT implementation experience (MQTT)
  • Understanding of Deep Learning and Artificial Intelligence
  • Medical device/imaging experience
  • Familiarity with DICOM, HL7, and IEC 62304:2006
  • Experience bringing new products to market
Apply Via Email

Material Handler

The Material Handler is responsible to ensure all material is received per procedures and will move material to appropriate areas for inspection, inventory and manufacturing activity. This is a part-time position estimated at 20 hrs/week and schedule is flexible.

PRIMARY RESPONSIBILITIES

  • Receipt of all incoming material and related activities including reconciliation to packing slip and PO, updating logs and status in inventory system, filing of paperwork, and delivery of material to correct person or location.
  • Move material from inspection to inventory stock rooms and ensure stock rooms are kept organized and clean.
  • Ensure all material is organized and identified as to its status per labeling/tagging procedures.
  • Assist with material kitting activity to deliver required materials to the manufacturing floor.
  • Assist manufacturing team as required to move material for assembly.
  • Prepare material for shipment including creation of labeling, crating and packaging activities.

QUALIFICATIONS

  • Previous experience as a material handler in a manufacturing support position preferred.
  • Ability to operate a manual pallet jack
  • Ability to lift items up to 40lbs unassisted.
  • Able to stand for extended periods, crouch and reach to add/remove material from shelving
  • Ability to follow written and verbal instruction
  • Basic computer skills – able to work with email, spreadsheets and accounting software. Experience with receiving and material processing using Quickbooks or NetSuite is desired.
Apply Via Email

Production Technician

The Production Technician is a key member of the manufacturing team assembling QT Ultrasound products. In this role the Production Technician will be relied upon to meet manufacturing schedule deadlines, provide feedback on production procedures, and provide cross-functional support to other team members. This position is based at QT Ultrasound’s facility in Novato, California. Experience in the manufacture of medical imaging capital equipment is preferred.

Primary Responsibilities

    • Assemble electronic and mechanical assemblies.
    • Use production travelers to document all build activity and ensure assemblies are completed in accordance with released manufacturing processes.
    • Follow all company safety procedures and demonstrate safe behaviors at all times.
    • Interact with team members in production and team members in other departments as required.
    • Effectively communicate all production challenges and progress with supervisor and team members to ensure department objectives are met in a timely manner.
    • Perform mid-level (moderately complex) mechanical operations using hand tools and testing equipment.
    • Ensure working areas are kept neat, clean, and organized
    • Assist in writing and updating procedures, work instructions and supporting documentation used to manufacture assemblies.
    • Perform other duties as required.

Qualifications

    • A.S. in electronics or mechanical engineering. Relevant industry experience with a medical device manufacturer, or equivalent military experience will also be considered.
    • Minimum 3 years of experience working as a Production Technician required. Experience manufacturing medical imaging equipment is preferred.
    • Knowledge of ESD and impact on electronics, experience working in an ESD protected environment preferred.
    • Ability to prioritize work and manage multiple tasks.
    • Must be a self-starter and capable of working effectively with little direct supervision and be able to work effectively in a cross-functional team environment.
    • Must be able to work in a dynamic environment with changing priorities and be flexible to refocus attention where and when needed.
    • Must be computer and network savvy. Proficient with Microsoft Office applications with the ability to update and create manufacturing documentation.
    • Experience working in an FDA regulated environment and knowledge of 21 CFR part 820 preferred.
    • Knowledge of GDP and quality systems and documentation including NMR, ECO, LHRs.
    • Must be able to work in various physical positions to assemble components at a bench, and also on the production floor.
    • Must be able to lift and maneuver items weighing up to 40lbs and push items weighing up to 900lbs which are on casters or with the aid of others or mechanical lifts.
Apply Via Email

Field Service Engineer III

QT Ultrasound is seeking a Field Service Engineer (FSE III) to play a key role in the support of our new 3D Ultrasound breast imaging system. This position will be based in the San Francisco Bay area and will carry out some activities in our Novato facility when not in the field.

The Field Service Engineer III is an integral member of the QT Ultrasound Field Service and Customer Support team with customer facing responsibilities including installation, repair and preventive maintenance of ultrasound diagnostic imaging systems. Candidates for this position must be process and quality driven, while also possessing excellent troubleshooting and customer service skills. This position will require travel within the US, often on short notice (estimated at more than 50%, some overnight). Experience supporting ultrasound medical devices or other medical imaging capital equipment is preferred.

Primary Responsibilities

  • Provides support to customers within the United States ensuring customer needs for service and support are met. Typically provides support Monday through Friday between the hours of 8AM to 6PM with some extended or on-call hours when necessary. Support may be provided via remote connection to products, over phone/text/email, or in-person at medical imaging facility.
  • Must be able to work overtime when required and be flexible on daily start and stop times to support our customers including some evening and weekend work.
  • Provides highly visible customer support through the performance of on-site repair. Serves as customer contact on technical and service related problems.
  • Diagnose, troubleshoot, service, and repair high complexity ultrasound imaging systems.
  • Communicates with product support, sales, tech support and other departments as needed to address customer concerns to ensure customer needs are met.
  • Determines most cost-effective repair/resolution to minimize customer downtime.
  • Works independently to schedule and perform Preventive Maintenance on existing instruments as assigned.
  • Document all service work in accordance with procedures which may be subject to FDA inspection. Familiar with using CRM software to record customer interactions and work performed.
  • Completes service reports upon work completion and submits report within 24 hours of call.
  • Ensures communication/coordination of install scheduling with Customer Support, Sales and the Customer.
  • Installs and tests new imaging systems using established installation and system verification procedures.
  • Provides customer with basic operator training including start-up/shutdown procedures as well as making the customer aware of any safety precautions.
  • Performs pre-installation site visits to ensure all system requirements can be met prior to installation.
  • Maintains spare parts inventory and is responsible for inventory counts and accuracy.
  • Escalates to other resources and/or management when unable to resolve a problem.
  • Log potential software glitches/bugs for further analysis and review.
  • Completes assigned training prior to date due.
  • Manages expenses within company guidelines and submits timely expense reports.
  • Maintains company supplied tools and test equipment in good working order and ensures calibrated tools are returned for calibration by date due.
  • May be required to produce reports summarizing product failures and providing recommendations for product improvements.
  • Performs other tasks and duties as assigned.

Qualifications

  • AS or higher degree in an engineering related field and 5+ years of transferable field service experience servicing electro-mechanical/electronic/optical/robotics equipment in a biomedical engineering or a medical diagnostics instrumentation environment, or BS degree and 3+ years equivalent experience, or equivalent military experience.
  • Experience servicing ultrasound systems is strongly desirable.
  • Advanced electro-mechanical troubleshooting/problem solving skills.
  • Self-driven with the ability to learn quickly to become proficient on products.
  • Ability to troubleshoot software issues within a Linux environment.
  • Advanced knowledge of computer networks supporting DICOM image storage and transfers and the ability to interact with IT departments to resolve network issues.
  • Ability to work with in-house technical support resources to resolve difficult product problems.
  • Excellent organizational, multitasking, and time management skills.
  • Good customer relation and communication skills, both written and oral.
  • Knowledge of on-site safety protocol in a laboratory environment.
  • Ability to travel extensively on short notice; involves some overnight travel.
  • Ability to lift, push and pull approximately 50 pounds unassisted.
  • Ability to push and pull equipment on wheels or with aid of lift-jack weighing up to 1000 lbs.
  • Involves reaching, sitting, standing, talking and hearing, close and distance vision, color vision, stooping, kneeling, crouching, pushing, pulling, and lifting.
  • Possesses valid driver’s license, with no major infractions within the last 3 years.
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Engineer/Scientist in Computational Acoustics

The successful candidate will be responsible for advancing the state of transmission tomographic imaging with ultrasound. Will collaborate with clinicians and other scientists and engineers to improve inverse scattering based algorithms for image reconstruction. Will play a key role in determining performance, architecture and design decisions for new products. Participate in the development of intellectual property.

Primary Responsibilities

  • Develop and improve through independent the non-linear inverse scattering algorithms in transmission ultrasound tomography.
  • Conduct research that will incorporate relevant methods from other fields, such as optical tomography and seismology, to ultrasound imaging.
  • Use clinical data to identify and test algorithm fixes and improvements.
  • Develop and test computer code to implement the algorithms into software.
  • Work with other scientists and engineers to solve challenging technical problems.
  • Write technical papers, reports and software documentation. 

Knowledge, Skills, and Experience 

  • PhD in Engineering, Physics, Applied Mathematics or a related technical field.
  • Proven record of expertise in wave propagation physics and its applications in acoustic or optical tomography of inhomogeneous media.
  • Experience in modeling, numerical analysis and programming including Matlab, Fortran, C, C++, CUDA.
  • Experience with optimization methods of objective functions dependent on many parameters.
  • Strong oral and written communication skills.
  • Ability to work independently and in a team of scientists and engineers.
Apply Via Email